Senior CRM Executive

The job in a nutshell

Do you have experience of campaign management with a specific focus on email management, customer segmentation and modelling, digital channels? Are you interested in joining a CRM team that uses best in industry systems and is leading the way with customer data analytics?

GoCompare requires a Senior CRM Executive to support the delivery of customer relationship management strategy in order to meet business targets.

You will ideally have a strong understanding of customer demographics and data, with a keen interest to diversify campaigns to create a bigger customer focus across all GoCompare products, working in collaboration with wider business functions.

Skills and experience you’ll need to have

  • Educated to degree level and/or equivalent professional marketing qualifications and/or equivalent professional experience.
  • Experience of using a campaign management system and delivering end-to-end marketing campaigns.
  • Understanding of a range of digital marketing channels.
  • Understanding of customer segmentation and modelling techniques.
  • Experience of producing detailed creative and content briefs.
  • Ability to interpret data and make recommendations for improvements.

What you’ll be responsible for

  • Supports the delivery of the customer contact strategy to meet business targets.
  • Applies the latest customer modelling and segmentation techniques to improve campaign targeting and ROI.
  • Leads and owns campaign test and learn plans.
  • Supports the exploration and delivery of new communication channels to meet customer needs.
  • Delivers campaign analysis and recommendations for improvements in order to maximise customer engagement and revenue generation.
  • Leads on provision of updates to wider marketing team and other relevant business areas to achieve effective internal communication and ways of working.

Who you’ll be working with

  • Marketing department – to ensure delivery of targeted communications to relevant customers.
  • Wider business – to ensure delivery of activity that creates a consistent customer journey and adheres to FCA and other regulatory requirements.
  • External email agencies – to ensure they effectively deliver email communications.

About us

GoCompare are a technology business operating in the price comparison market. Based in Newport, we currently employ over 200 staff and have recently listed on the London Stock Exchange (LSE:GOCO).

GoCompare embraces diversity and firmly believe in equal opportunities for all. We believe that inclusion and diversity increases creativity, delivers innovation, improves performance and better serves our customers.

We firmly believe in the ethos that companies with greater diversity perform better than those without. It is for these reasons that all qualified candidates will be considered for employment regardless of age, race, religion, genetic information, sexual orientation, gender identity, parental status, disability, educational background or any other characteristic for that matter that doesn’t relate to your ability to perform the role.

GoCompare offer a competitive benefits package including:

  • Flexible working hours
  • Bonus
  • 25 days holidays plus bank holidays
  • Birthday day off
  • Death in service
  • Matched pension (up to 6%)
  • Private medical cover
  • Buy and sell holiday options
  • Extra holidays for length of service
  • Share save scheme
Go for it
Salary:

Up to £30,000 + Extensive Benefits

Location:

Newport

Job Reference:

gocompare/TP/41/93

Contract type:

Full time

Closing date:

31st May 2018

Go for it