Are you experienced with providing effective incident management support and request fulfilment as part of a busy Tech Desk in a fast moving organisation? Are you able to effectively build and manage professional and personable relationships with a variety of business stakeholders in the end user community? GoCompare have an exciting opportunity for a driven and multi skilled Tech Support Analyst to act as a functional escalation from Tech Desk. You will provide effective incident management support and request fulfilment for all desktop support requests in our growing Newport office.
We were recently admitted to the LSE and through the successful acquisition of MyVoucherCodes, are looking to continue our recent success and growth. You will be instrumental in ensuring the business and stakeholders are effectively supported through exemplifying a strength in knowledge of IT technologies and processes, with a can-do attitude and approach to assist the end user community with any Tech and office related queries.
You will be the first front facing point of call for the IT and Data Engineering team and act as the main interface between them and the rest of the business. This is a highly social role and you will have a natural flare and enthusiasm for working with people and building relationships, coupled with a strong technical know-how.
Up to £28,000 + Benefits and Bonus
15th March 2018Go for it
Our office in Newport is off junction 28 of the M4, and is a short walk from Tredegar House (ideal for a quick stroll at lunch time). To find us, our address is: