Product Manager

The job in a nutshell

Buying insurance is complicated and expensive. At Go Compare we’re on a mission to help customers save money every year by cutting through the confusion and making it quicker and easier to find the right insurance product, at the right price.

Working in eCommerce at Go Compare means developing and building products and services that really help our customers.

Product Managers at Go Compare drive the overall product direction and strategy for our end-to-end customer journeys. They optimise and evolve our website and develop and launch new propositions. We work in cross-functional teams who are focused on opportunities and empowered to make decisions on the best way to solve for them.

We want to be the best in the market at what we do, continually innovating to solve for our customers and staying one step ahead in an industry that is constantly changing. We looking for people who live and breathe a product mind set, who bring collaborative ways of working and who are eager to constructively challenge traditional thinking.

Skills and experience you’ll need to have

  • You’ll be able to talk passionately about the products you’ve worked on, the impact you’ve had for consumers and what value you delivered for your business. You know why you succeeded when you did, and why you didn’t when you didn’t.
  • You know how to tell the story of what you’re doing; finely craft a vision and confidently share that around the business, taking on board and integrating feedback.
  • You can’t imagine starting a project or answering a question without being able to evidence the customer’s point of view. You have used a wide range of research techniques to understand customers and ensure you’re solving them.
  • But you also understand that successful products are commercially successful and you are conversant in the language and mechanics of business, able to articulate the value of what you’re doing and to find the delicate balance between customer demands and business benefit.
  • Data is your best friend, you spend time with it daily, you seek it out to validate and refute your hypotheses, you use it in your discussion with your team and in talking about your progress.
  • Your experience in eCommerce means you love to optimise and tweak, constantly finding new ways to improve journeys and increase the efficiency of the funnel. You know exactly how important design is to achieve this and you’re used to working really effectively with your UX/UI colleagues. What’s more you’re really excited by the opportunity that having a really large customer base gives you to build on the experience you already have with A/B or multivariant testing.
  • Above all else you’re a team player – you understand the range of experience and skills it takes to build great products and you’re brilliant at bringing people together to deliver. You know how to balance opinions and can skilfully lead team debates to get to the right outcome for the customer and the business. Your teams love solving problems together, even when they’re hard.

What you’ll be responsible for

  • Monitors the day-to-day performance of the product, identifying issues, and working with wider teams to analyse and resolve
  • Leads the creation of the product vision and roadmap in line with business goals
  • Leads multi-functional, multi-disciplinary team to deliver on this vision
  • Leads the team through decision making to determine how best to deliver on the objectives based on impact and feasibility
  • Uses qualitative and quantative data to build actionable customer insights,  identify and assess opportunities and solve usability problems
  • Ensures we deliver what our customers need and want by overseeing customer research, following insights through into execution and rigorously A/B testing
  • Ensure the quality of all products by following and improving standards, being innovative and adopting best practices
  • Establishes and continuously improves the culture of the team.  Is an open communicator, collaborator and proactive team participant

Who you’ll be working with

  • Researchers, designers and engineers – to lead products from conception to launch.
  • GoCompare Product team, Commercial, eCommerce and Marketing teams to synthesise their input into high-impact product roadmap, communication progress and changes.
  • VPs & senior stakeholders.

About us

Did you know we’re one of the UK’s leading price comparison website? Challenging the category is in our brand DNA, our CEO and Founder Lee Griffin started the company 13 years ago with the singular vision of helping people to find insurance that was better value, with the features they wanted at the right price. And we’ve continued in that approach ever since. Our recent offer of Free £250 excess cover has challenged the insurance industry by ensuring consumers don’t have to pay unfair voluntary excess charges if they make a claim.

What will our next innovation be? Come and work on it with us!

Benefits

GoCompare offer a competitive benefits package including:

  • Flexible working hours
  • Bonus
  • 25 days holidays plus bank holidays
  • Birthday day off
  • Death in service
  • Matched pension (up to 6%)
  • Private medical cover
  • Buy and sell holiday options
  • Extra holidays for length of service
  • Share save scheme
  • Enhanced maternity and paternity policies

GoCompare embraces diversity and truly believe in equal opportunities for all. We believe that inclusion and diversity increases creativity, delivers innovation, improves performance and better serves our customers.

We truly believe in the ethos that companies with greater diversity perform better than those without. It is for these reasons that all qualified applicants will be considered for employment regardless of age, race, religion, genetic information, sexual orientation, gender identity, parental status, disability, educational background or any other characteristic for that matter that doesn’t relate to your ability to perform the role.

Go for it
Salary:

Up to £50,000 plus benefits and bonus

Location:

Newport

Job Reference:

gocompare/TP/41/294

Closing date:

5th March 2020

Working hours:

37.5 hours per week

Go for it