Fraud Analyst

The job in a nutshell

We are a bustling hub of activity and a great place if you enjoy investigations, analysis and have an inquisitive mind for spotting trends – There’s no better time to join us! We'll give you great training and fantastic support network, our passion is developing our people and their careers in Fraud.

A Senior member in a small team will mean you’ll be required to provide expert technical advice to the business and its partners, acting as the first contact point. You will protect our customers and partners through the delivery of best in class award winning fraud service.

To be successful in this role you will need to be analytically minded and a strong data person who can quickly analyse and identify trends and patterns in mountains of data. The role is within Fraud, however, this skill can be taught. You will just need the ability to be reactive with implementing new/revised fraud controls when identifying issues such as tweaking existing rules or developing new ones, working with affected partners and producing MI and reporting for senior management.

Skills and experience you’ll need to have

  • Previous experience of fraud prevention systems and techniques, fraud investigation and management expertise
  • Strong communication skills with the ability to influence stakeholders at all levels.
  • Understanding and awareness of fraud risk management compliance, reporting obligations and fraud typologies.
  • Understanding and awareness of policy, procedure and key parameters of decision factors in reducing fraud risk effectively.
  • Ability to perform risk assessments and reporting analysis.
  • Well versed in fraud analytics and ability to produce effective MI.
  • Strong Microsoft Reporting Skills (SQL Service Reporting Services, SAS, Excel), and proven track record of experience with MI reporting and analysis.
  • Ability to manage own workload and proactively flag any conflicts.
  • Excellent data and statistical analysis skills, with the ability to adopt a logical approach to solving problems

What you’ll be responsible for

  • Achieve an innovative approach to fraud analysis which drives the business forward in detecting new fraud patterns
  • Performs routine based monitoring and analysis, investigating and reporting findings where necessary and producing management information.
  • Monitors KPIs and produces regular reports to key stakeholders with focus on delivery with accuracy and timeliness, working closely with the panel of partners to support with detection and preventative measures.
  • Assists with the management and optimisation of the fraud prevention systems and associated tools
  • Ensures compliance with reporting requirements, performing due diligence and responding to 3rd party requests within the agreed SLAs.
  • Works closely with the Partner Development Team to ensure GoCompare’s panel of relationships receive effective fraud prevention, detection and reporting within the agreed SLAs.
  • Works with the business on specific projects to assess and advise associated risks and, on an ad-hoc basis to deal with any queries in relation to fraud matters.
  • Responds effectively and efficiently to standard and complex data intelligence ad-hoc requests for analysis and insight.

Who you’ll be working with

  • Partner Development Team & Partners to ensure minimum exposure of fraud converting through GoCompare and advising on ad-hoc fraud related matters.
  • Business Stakeholders – support business to understand, digest and effectively utilise the intelligence and stats to provide a high level view of fraud vs business performance.
  • Collaborative working with Information Security, Compliance, Legal and Assurance Teams to ensure the business is compliance with regulation, providing a complete view on the risks the business is faced with ensuring GoCompare, it’s 3rd party relationships and customers are protected.

About us

We’re on a mission to help people everywhere save time and money – whether that’s on essential outgoings or on the things that they enjoy.

If someone is looking for an insurance policy for the first time, wants to beat their renewal quote, is searching for the right financial product, or is after an outstanding utility deal, our comparison website – GoCompare – is there to help. We work with trusted insurance providers, financial services organisations and partners to provide a real breadth of coverage across the market.

Through MyVoucherCodes we bring savings from thousands of fashion, retail, restaurant, entertainment, travel and tech brands to millions of people.

Energylinx, our Ofgem-accredited energy comparison and switching service, brings excellent energy deals from more suppliers than any other UK switching site to UK households and businesses.

Look After My Bills is a leading automated energy savings service. The free service cuts customers’ gas and electricity bills without them having to do a thing. Customers sign up once and Look After My Bills seeks to get them the best deal they can from an energy supplier they trust with good customer service. When that deal ends they automatically switch customers on to another.

And weflip, an automatic switching service that helps people save time and money by flipping them onto better energy tariffs, uses technology to bring a new, hands-off approach to staying on great deals, forever.

GoCompare embraces diversity and truly believe in equal opportunities for all. We believe that inclusion and diversity increases creativity, delivers innovation, improves performance and better serves our customers.

We truly believe in the ethos that companies with greater diversity perform better than those without. It is for these reasons that all qualified applicants will be considered for employment regardless of age, race, religion, genetic information, sexual orientation, gender identity, parental status, disability, educational background or any other characteristic for that matter that doesn’t relate to your ability to perform the role.

Benefits

GoCompare offer a competitive benefits package including:

  • Flexible working hours
  • Bonus
  • 25 days holidays plus bank holidays
  • Birthday day off
  • Death in service
  • Matched pension (up to 6%)
  • Private medical cover
  • Buy and sell holiday options
  • Extra holidays for length of service
  • Share save scheme
  • Enhanced maternity and paternity policies
Go for it
Salary:

Up to £40,000 plus benefits and bonus

Location:

Newport

Job Reference:

gocompare/TP/41/282

Closing date:

3rd February 2020

Working hours:

37.5 hours per week

Go for it